Keeping Your Flying Together Account Secure: Best Practices for United Employees

Maintaining the security of your Flying Together account is crucial for protecting not only your personal information but also sensitive company data.

As a United Airlines employee, following best practices for account security is a responsibility that comes with access to the company’s intranet.

Make Your FlyingTogether Account Secure

Here’s a detailed guide on how to keep your FlyingTogether account secure:

Strong Passwords

Create a strong, unique password for your Flying Together account. A strong password should:

  • Be at least 12 characters long.
  • Include a mix of upper and lower case letters, numbers, and special characters.
  • Avoid common words, phrases, or easily guessable information like birthdays or anniversaries.

Regular Password Changes

Change your password regularly, ideally every few months, to reduce the risk of unauthorized access.

This is especially important if you suspect that your password may have been compromised.

Keep Passwords Private

Never share your password with anyone. United Airlines will never ask you for your password in an unsolicited phone call or email.

Secure Password Recovery

Ensure your password recovery options are up-to-date:

  • Select security questions that are not easily guessable by others.
  • Provide answers to security questions that only you would know or that are subjective and cannot be easily researched (e.g., “What is your favorite book?”).

Two-Factor Authentication (2FA)

If Flying Together supports two-factor authentication, enable it.

2FA adds an extra layer of security by requiring a second form of verification in addition to your password, such as a code sent to your phone or email.

Beware of Phishing Attempts

Be vigilant against phishing attempts:

  • Do not click on links or download attachments from unknown or suspicious emails.
  • Verify the authenticity of requests for personal information. When in doubt, contact the IT helpdesk or HR directly using known contact information.

Secure Your Devices

Keep the devices you use to access Flying Together secure:

  • Install antivirus software and keep it updated.
  • Ensure your operating system and applications are up-to-date with the latest security patches.
  • Use a screen lock with a password or PIN on personal devices.

Log Out After Use

Always log out of your Flying Together account when you have finished using it, especially when accessing it from a shared or public computer.

Monitor Account Activity

Regularly check your account for any unusual activity. If you notice anything suspicious, report it immediately to the IT helpdesk.

Use Secure Networks

Avoid accessing your Flying Together account from unsecured public Wi-Fi networks.

Public networks can be easily compromised, and your account credentials could be intercepted by cybercriminals.

If you must access the account while on public Wi-Fi, use a virtual private network (VPN) to encrypt your connection.

Educate Yourself on Security Practices

Stay informed about the latest cybersecurity threats and best practices.

United Airlines may provide security awareness training through the Flying Together platform.

Take advantage of these resources to keep your knowledge up to date.

Handle Sensitive Information Responsibly

Be cautious about how you handle sensitive information related to your account or work:

  • Do not write down passwords or store them in an unsecured manner.
  • Be mindful of shoulder surfing, where someone may look over your shoulder to steal your credentials as you enter them.

Follow Company Policies

Adhere to United Airlines’ policies regarding account and data security.

These policies are designed to protect both the employees and the company and may include guidelines on:

  • Password complexity and change intervals.
  • Accessing company resources from personal devices.
  • Reporting lost or stolen devices that have access to the Flying Together platform.

Use Official Channels for Account Issues

If you encounter any issues with your account, such as being locked out or forgetting your password, use the official channels provided by United Airlines to resolve these issues.

Do not attempt to circumvent standard procedures, as this may compromise your account’s security.


Keeping your Flying Together account secure is an ongoing process that requires vigilance and adherence to best practices.

As cyber threats evolve, so should your approach to account security.

By following the guidelines outlined above, you can help ensure that your account remains protected against unauthorized access, safeguarding both your personal information and the integrity of United Airlines’ operations.

Remember, security is a shared responsibility, and your actions play a crucial role in maintaining the digital safety of the entire organization.

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